Stop Playing IT Department for Your Own Business
Six security controls, industry-specific compliance documentation, and a team in Columbia that answers the phone. Flat-rate monthly pricing for businesses with 1 to 50 employees. No contracts you can’t leave.
Right now, somebody in your office is handling an IT problem they weren’t hired for. Your office manager is troubleshooting a printer. You’re Googling an error code at 9 PM. A staff member who’s “good with computers” is trying to figure out why email stopped syncing — and the work that actually generates revenue is waiting.
Dealing with a problem right now? Call (803) 881-3771 — you’ll get a straight answer on whether we can help and what it would take. Not a sales pitch.
The program
Six Things Done Right. That’s Your Entire IT Program.
Most IT companies sell small businesses a long list of tools — half of which you’ll never use and the other half you’ll never understand. We built our entire managed IT program around six security controls because that’s what the data says actually works for businesses your size.
Multi-Factor Authentication
On every account that holds sensitive data — email, banking, accounting, practice management, cloud storage. Paired with a password manager so your team isn’t drowning in credentials.
Automatic Security Updates
Unpatched software is now the single most common way attackers get in. Patches applied when they’re released, not queued for a testing cycle that never happens.
Email Security & Training
Technical filtering in Microsoft 365 or Google Workspace, plus staff training built on education and positive reinforcement — not fake phishing tests designed to catch your employees failing.
Backup & Recovery, Tested Quarterly
Critical data backed up in two locations, tested every quarter, documented, and reported to you. A backup that’s never been tested isn’t a backup. It’s a hope.
Restricted Admin Access
Your employees don’t need the ability to install software or change system settings. Restricting admin access eliminates an entire category of problems before they start.
Your Three Core Documents
An incident response plan, a password policy, and an offboarding checklist. Who to call when something goes wrong, how your team handles credentials, and how to kill access the day someone leaves.
How it works
Two Ways to Work With Us
The right fit depends on your headcount. Both give you the same team and the same expertise.
Managed IT
One flat rate covering everything, locked for 24 months.
- All six security controls, deployed and maintained
- Industry compliance documentation built and kept current
- Proactive monitoring and maintenance
- A dedicated team that knows your setup before you call
- Rate locked 24 months, 60-day out with no penalties
Hourly IT Support
Billed in 15-minute increments, plus $5 per computer per month for monitoring.
- Same team, same expertise — pay for the time you use
- No long-term contract, no minimum hours
- Block hours available at a discount, never expire
- Remote monitoring and antivirus on every workstation
- Seamless move to managed when you grow
Industries
IT Support Built for the Way Your Industry Works
Your business has compliance requirements, industry-specific software, and daily workflows that a generalist IT company will spend months learning — and bill you for the education. We already know them.
Medical & Dental
HIPAA Security Rule
Security risk assessments, technical safeguards for patient data, and the compliance documentation an OCR auditor expects to see.
Dentrix · Eaglesoft · eClinicalWorks · athenahealth
See the program →
Insurance Agencies
SC Insurance Data Security Act
The Written Information Security Program the state requires, 72-hour reporting readiness, and annual certification documentation.
Applied Epic · HawkSoft · AMS360 · carrier portals
See the program →
CPA & Accounting
IRS Pub 4557 & FTC Safeguards Rule
The written information security plan you attest to every time you renew your PTIN, plus the artifacts an auditor expects.
Lacerte · Drake · ProSeries · QuickBooks
See the program →
Law Offices
ABA Model Rule 1.6(c)
Documentation that demonstrates the “reasonable efforts” standard for protecting privileged client data in concrete terms.
Clio · MyCase · PracticePanther · LEAP · e-filing
See the program →
Home Services
Operational continuity
When dispatching goes down, trucks don’t roll. We share ownership with a marketing agency that works exclusively with home services companies.
ServiceTitan · Housecall Pro · FieldEdge
See the program →Don’t see your industry?
The six controls work for every business with 1 to 50 employees. If you have compliance requirements specific to your field, we build those into the plan.
See all industries →What you actually get
Compliance Documentation That Exists on Paper, Not in a Sales Pitch
Most IT companies mention compliance and never deliver the documents. Every managed agreement produces real artifacts — the risk assessment, the written security plan, the incident response plan, the quarterly restore report. When a carrier audit or a regulatory inquiry arrives, the answer is already written.
Geoffrey Giles
Founder · former Virtual CIO
Why us
Built by Someone Who Managed $24 Million in Annual IT Spend — and Saw What Wasn’t Working
Soda City Systems was founded by a former Virtual CIO at a national managed IT provider, where he managed $24 million in annual IT spend across South Carolina. That role made one thing clear: as IT firms grow and get acquired, businesses with 10 to 50 employees stop getting the attention they need.
Your problems stop repeating.
Every issue we resolve gets a second look — what caused it, and what would prevent it. The businesses that have worked with us longest call us the least.
You never start over with a stranger.
You have an accountant who already knows your books. You have an attorney who already knows your contracts. Now you have an IT team that already knows your technology.
Your IT company doesn’t outgrow you.
We’re not an enterprise firm that occasionally takes a small client, and not a solo consultant who disappears for a week. Founder-operated and locally owned, built for businesses your size and only your size.
Our guarantees
Three Commitments, in Writing
The 60-Day Out
If the relationship isn’t working, give us 60 days’ notice and walk. No penalties, no buyout fees. We hand off your documentation, credentials, and configuration to whoever comes next.
The Rate Lock
Your per-user rate is fixed for 24 months from signing. If our prices go up, yours doesn’t change until month 25.
The Quarterly Restore Test
Every quarter we restore your data from backup, document the result, and send you the report. If a restore fails, we fix the cause and re-test before the quarter closes, at no charge.
Free IT walkthrough
Find Out What Your Business Needs
The right IT plan for a 12-person insurance agency looks nothing like the right plan for a 30-person dental practice. We’ll come to your office, look at your current setup, talk through what’s working and what isn’t, and give you a clear recommendation.
It takes about an hour. No pressure, no contracts, no 47-slide presentation.
Book your walkthrough
We’ll call you back within one business hour.